Whatsapp

On construction sites, WhatsApp is the most widely used communication tool: text messages, voice notes, photos, quick updates and urgent requests. The problem? All this information stays scattered across chats, hard to retrieve and impossible to organize. With the Mela and WhatsApp integration, this problem disappears.

30 Jan 2026 Share

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A dedicated WhatsApp chat, even for those who don’t use Mela

With Mela, you can activate a dedicated WhatsApp chat directly connected to the platform.
Anyone working on the site can write there:

• even if they don’t have a Mela account

• even if they don’t use any management software

• simply using WhatsApp, as they always have

The site manager works in Mela, while workers, suppliers and subcontractors communicate in the most natural way for them.

Messages arrive directly in Mela’s chat

Every message sent to the dedicated WhatsApp chat:

• automatically appears in Mela’s internal chat

• is tracked

• becomes part of the project workflow

No more copy-pasting, screenshots or messages lost across dozens of groups.

Mela’s AI reads the messages and assigns them to the right project

This is where Mela’s artificial intelligence comes in.

The AI can:

• recognize the information contained in messages (text, requests, updates)

• understand which project they refer to

• automatically organize them within the correct project in Mela

For example:

• a photo saying “materials delivered today”

• a message like “we’ll finish the bathroom at the Rossi site tomorrow”

• a report of an issue or a delay

👉 Everything is read, interpreted and linked to the right project, with no manual work.

Less chaos, more control

This integration solves one of the most common problems in site management:

• ❌ information scattered across personal chats

• ❌ untraceable communication

• ❌ data that never makes it into the management system

With Mela and WhatsApp:

• ✅ communication stays simple for people on site

• ✅ information becomes structured for project managers

• ✅ the system updates automatically, starting from WhatsApp

Ideal for companies, professionals and firms managing multiple projects

This integration is especially useful if you:

• manage multiple construction sites at the same time

• work with many external collaborators

• want to reduce the time spent chasing information

Mela becomes the central hub, while WhatsApp remains the daily operational tool.

Watch the video tutorial

To see the integration in action and learn how to set it up step by step, we’ve prepared a dedicated video tutorial.